1.1.3 update leaves GoPhone users stranded

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Some iPhone users on the GoPhone plan across the country are finding themselves without access to the EDGE network after the 1.1.3 firmware update, and neither AT&T’s customer support nor the AT&T forums are offering very many options for affected customers.

“You are not subscribed to the EDGE network” is the letter facing the affected users. Subsequent calls to AT&T have resulted in a mixed response. They’re

aware of the problem and generally offering a change of plans as a solution. The options seem to involve restarting your monthly billing or paying by the kilobyte, which is likely not a prospect most previously substance GoPhone users are looking forward to.

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Orginal post by Brett Terpstra

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