Section: Audio, Portable Audio, Video, Portable Video

Microsoft had created special red Zune 80’s specifically meant for Valentine’s day and may have underestimated the popularity of these red Zunes, it turns out they do not have decent on hand to get them to you by Valentine’s day.

A user at Ihaveazune, reportedly got an e mail from Microsoft saying that he will not be able to get his Zune by the 14th. They plan to ship it soon but as compensation, he will receive a full refund and still get the Zune. Below is the newsletter he received:

“We wanted to supply you with an update on your order status. Due to some issues in our fulfillment center there remains a chance we will miss getting your Zune to you by February 14th. We are working hard to get your order to you

as quickly as possible and we currently plan to ship your Zune within the next 3-4 days. Once your order is in transit, we will send you a shipping confirmation with a link for tracking.

Our goal is to supply a smooth customer experience for ordering, customization, and delivery. We sincerely apologize for not meeting that goal in that specific case. We will be refunding the entire amount of your order, which you should be able to see on your credit/debit card within 7-10 days. We hope you love your Zune and that you will accept our honest apology.”

Let us know whether you get a similar newsletter to that.

Via [ihaveazune]

Full Story » | Written by Natesh Sood for Gadgetell. | Comment on that composition »

Orginal post by Natesh Sood